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Terms and conditions


EZ Play accepts orders placed through this web-site based on the following conditions:


Descriptions and images used in this web-site are intended for guidance only. Actual product description may vary slightly from time to time.


Prices quoted do not include shipping charges. EZ Play reserves the right to effect changes at any time, and will not be liable for any pricing errors that may occur.

Ordering & Availability

Goods ordered on this website must be charged to a valid credit or debit card. Payment will be charged to your credit card at the time of purchase. All transactions are completed over a secure-server using encryption software for total security. Confirmation of your order will be emailed to you once the transaction has been accepted. All goods are subject to availability. If an item is on back order it will be shipped as soon as it becomes available.

Shipping Costs

Shipping costs are calculated on various factors such as destination, weight and value of goods. The shipping charges and choices are clearly displayed in the Shopping Cart before the order is confirmed.


EZ Play aims to despatch orders within 48 hours subject to stock availability, but can take up to 7 business days to process if an item or items are temporarily out of stock.  In the event of an item being discontinued, or unavailable for an unforeseeable period of time, you will be notified by email and you have the choice of full refund or the item can be placed on backorder.


All music books and software products are non returnable due to Copyright reasons. Where goods have been sent incorrectly or are defective, return shipping costs will be paid for by EZ Play

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